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What is 3D-Secure

3D-Secure verification was developed by VISA to improve the security of Internet Payments. It was adopted and is offered with the service name "Verified by Visa" (by Visa), "MasterCard SecureCode" (by MasterCard) and "J/Secure" (by JCB).

Under 3D-Secure authentication program, online shopper will be redirected to their issuer bank page where extra password or security info needed for authentication after they entered Credit Card No, CVC/CVV2 and Expiry Date at Credit Card Payment Interface (at NBePAY's page).

Thus, online shopper needs to enroll for the authentication code with their issuer bank before any online payment, usually via bank's official page. Please contact your card issuer to activate your secure password or pin.

Important Note
Please contact the issuer bank if you are facing difficulty on 3D-Secure authentication. You may continue the online payment after the bank advice. Do not hesitate to start over the online purchase if you can't find the current transaction. Nothing is charged to your credit card in this situation.

Mastercard SecureCode

MasterCard® SecureCode is a new service from MasterCard and your card issuer that provides added protection when you buy online. There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online.

Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just like the bank does at the ATM. In seconds, your card issuer confirms it's you and allows your purchase to be completed.

Frequently Asked Questions

To find out more about MasterCard SecureCode
go to www.mastercardsecurecode.com

Verified by Visa

Verified by Visa is a service from Visa that lets you shop online with added confidence.

Register your existing Visa card just once with your card issuer, create your own password and use it every time you shop at participating online stores – this way you are assured that only you can use your Visa card online.

Verified by Visa facilitates a verification of your identity online. It is not a guarantee of customer satisfaction or an endorsement of the goods or services purchased online. For information on goods and services, delivery, return and exchange policies, contact the online store directly. To enquire about a charge on your card, refer to your card issuer.

To register your card for Verified by Visa, or to learn more, contact your card issuer or visit www.visa-asia.com/.


If you need further assist, please contact our customer support through the "Live Support" button on any screens or email (support@antivirus365.net).